Your monthly payment will be automatically debited from your credit card or direct debit, on your due date.
If your payment is not successful, we will contact you via email or phone.
Failed Credit Card payments are reprocessed, automatically, the following day, so please ensure that funds are available to prevent any service disruption.
Failed Direct Debit payments are not automatically reprocessed, so you will need to make a payment as soon as possible to avoid any service disruption.
Payments can be made via MY KISA Account Management.