Stop Scams & Abuse with KISA Shield
KISA Emergency Communication Device
KISA Personal Alarm
KISA Shield allows you to black or white list numbers to keep your loved ones safe from deceptive callers, harassment or aggressive salespeople.
It works
easier
than
you
think
1. Sign-up
If you’re an existing customer, you can sign up for KISA Shield in your KISA account. If you’re a new customer, add KISA Shield to your mobile plan when you order.
2. Add Contacts or Block Callers
Sign in to your MyKISA account or open the MyKISA app. Select KISA Shield. You can either add a list of contacts to allow calls in and out OR add a list of blocked numbers to your device.
3. Relax
KISA Shield will automatically do the hard work for you and prevent fraudulent calls from coming through.
Protect Your loved ones with a Free Safety Feature! Comes with the Organisations package
KISA Shield is an included service that keeps your loved ones safe from scams, abuse and aggressive salespeople.
- Automatically blocks all private number calls
- All calls from black-listed numbers in our database are also blocked
- Instant access via your KISA account of MyKISA mobile app
- Edit your contact list or add blocked numbers at any time
- Easy to add & no extra apps to worry about
- Melbourne-based quality support
Support Independent Living
KISA Shield supports independent living by providing:
Peace of mind knowing that your loved one is safe from scams, abuse and fraud
Freedom from confusing calls from contacts outside of your network
Stress-free calls to and from the white-listed contacts only
Blocks from private numbers scam database
KISA Shield Saves You Time & Money
Last year, $11 million dollars were stolen from senior Australians by scammers. As a protective service, KISA Shield blocks spam and other forms of fraud or abuse that can plague seniors, Alzheimer’s & dementia patients, NDIS members and children, and stop them from falling victim to scams.
Similar to existing services from Telstra & Hiya, KISA Shield protects seniors from:
Fraud & scams
Confusing & aggressive salespeople
Bullying & harassment
Comparison Table
| Features |
|
|
|
|---|---|---|---|
| Protection from spam and scam calls | Yes | No, unless using a third-party app or service | No, unless using a caller ID device or service |
| Simplicity and ease of use | Yes, one click to call | No, requires navigating complex menus | Somewhat |
| Portability and mobility | Yes | Yes | No |
KISA Shield
Smartphone
LandlineKISA's Two Life-Saving Products
KISA Emergency Communication Device
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.
Additional features, such as KISA GPS tracking, KISA Shield and KISA Reminders, provide added safety and security.
KISA Personal Alarm
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
Do you have more questions?
Scam calls are a form of fraudulent activity with the goal of stealing your money or your personal information.
KISA Shield is for anyone who struggles to recognise that the phone call could be a scam. Perfect for elderly people living by themselves at home.
You can register your mobile number on government's "DO NOT CALL" register, but this would rely on fraudsters being honest.
KISA Shield can only work with a KISA Device. We are not able to provide the same service on other devices.
In most instances, yes, but please contact our friendly KISA team just to make sure.
Once your KISA Shield service is active you will have to login to MyKISA portal and provide the numbers you wish to block or allow. Once you have set this up, KISA system will take care of the rest. (Please make sure that your KISA Device is ON when you are updating the list of numbers)
Yes, you can login to the MyKISA portal and update numbers at any time
Provided your service is activated and you have provided all the relevant information, it will only take minutes for KISA Shield to start working. (Please make sure that your KISA Device is ON when you are updating the list of numbers)